Tony Hsieh tenía una política de empleo de 2 palabras en Zappos y fue absolutamente brillante

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Hay muchas buenas razones para recordar a Tony Hsieh, pero sigo pensando en una en particular: una política de empleo inusual en Zappos, donde Hsieh fue CEO durante dos décadas.

Es aún más conmovedor después de que Hsieh muriera el viernes a la edad demasiado temprana de 46 años.

Zappos construyó negocios desde cero dos veces y encontró grandes salidas: Zappos por $ 1.2 mil millones en Amazon y anteriormente LinkExchange, que Microsoft adquirió por $ 265 millones antes de que Hsieh cumpliera 25.

También fue un mecenas de la ciudad de Las Vegas, donde Zappos tiene su sede, y un líder de pensamiento en el espíritu empresarial y los negocios, comenzando con la publicación de su libro. Entregar felicidad..

Pero me gustaría recordarlo por otra cosa.

No solo por la peculiaridad por la que era conocido, un casi multimillonario que vivía en un remolque de Airstream porque, como dijo una vez, valoraba la experiencia de las cosas, sino también por la política de dos palabras, los Zappos. para nuevos empleados.

Me refiero a «La Oferta», una política que ahora es aún más un recordatorio de que la vida es corta y que las posibilidades de encontrar nuestra verdadera vocación son limitadas.

El programa funcionó así: después de aproximadamente una semana, a algunos empleados nuevos de Zappos se les dijo que tenían una opción.

Podrían continuar el viaje que comenzaron, o podrían detenerse. Si optaban por renunciar, la empresa les pagaría para que se fueran.

«¿Por qué?» preguntó Bill Taylor Harvard Business Review en 2008 cuando la «oferta» máxima fue de $ 1,000. «Porque cuando está listo para incluir a la empresa en la oferta, obviamente no obtiene el sentido de compromiso que está buscando».

No fue altruismo; Zappos estaba mejor sin personal que no quisiera estar allí. Pero no puedo evitar creer que fue un verdadero favor para las personas que aceptaron trabajos en Zappos solo para darse cuenta de que no encajaba bien.

Después de que Amazon se hizo cargo de Zappos y permitió que siguiera siendo un departamento independiente bajo el liderazgo de Hsieh, «la gran Amazon» también adoptó una versión de la idea.

los La iteración de Amazon ofrece a los empleados de Amazon Fulfillment Center $ 1,000 por año que cancelaron en Amazon, hasta $ 5,000.

Hsieh vendió Zappos a Amazon en 2009, y supongo que la razón por la que La Oferta resonó tan fuertemente en mí cuando escuché por primera vez fue por lo que estaba haciendo en el momento exacto.

Resumen: Comencé un nuevo trabajo de seis cifras como abogado solo para darme cuenta el primer día de que había cometido un gran error. Dejé de inmediato, no había una oferta de $ 1,000 o $ 5,000, y la situación encendió un fuego debajo de mí para comenzar rápidamente un negocio que pudiera mantener a una familia.

Un tiempo después, cuando escribí sobre eso, obtuve mis 15 minutos de fama de toda la experiencia. El beneficio real, sin embargo, fue reafirmar que la vida era demasiado fugaz para pasar más de un día en un trabajo que sabía que no sería para mí.

Según los informes, Hsieh resultó herido en un incendio en una casa en New London, Connecticut, el 18 de noviembre, antes de sucumbir el viernes. La historia de lo que sucedió aún se está desarrollando; Las noticias locales informaron que los bomberos lo llamaron una «investigación activa».

Así que descansa en paz, Tony Hsieh. Espero y rezo para que su familia encuentre consuelo. Otros compartirán sus honores: Jeff BezosChris Saccay Tony Hawk, por ejemplo.

Pero también lo recordaré para la lección «La Oferta».

La vida es demasiado corta para ir por el camino equivocado. Y hoy siempre es un buen día para encontrar el adecuado.

Las opiniones expresadas aquí por los columnistas de Inc.com son las suyas propias, no las de Inc.com.

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I'm talking about "The Offer," a policy that now is an even bigger reminder that life is short, and we only get so many chances to find our true callings.

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The program worked like this: After a week or so the job, some new Zappos employees would be told they had a choice.

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They could continue on the journey they'd begun -- or else, they could quit. If they chose "quit," the company would pay them to go.

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"Why?" asked Bill Taylor in Harvard Business Review in 2008, when the maximum "offer" was $1,000. "Because if you're willing to take the company up on The Offer, you obviously don't have the sense of commitment they are looking for."

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It wasn't altruism; Zappos was better off without employees who didn't want to be there. But, I can't help but think that it was a real favor for people who took jobs at Zappos only to realize it wasn't the right fit. 

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After Amazon acquired Zappos -- and allowed it to remain a freestanding division, under Hsieh's leadership -- "big Amazon" adopted a version of the idea as well.

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The  Amazon iteration involves offering Amazon fulfillment center employees $1,000 per year that they've worked at Amazon to quit, up to $5,000. 

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Hsieh sold Zappos to Amazon in 2009, and I suppose the reason that "The Offer" resonated so sharply with me when I first heard about it is because of what I was doing at exactly that time.

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Short version: I started a new six-figure job as a lawyer, only to realize on the very first day that I'd made a big mistake in taking it. I quit immediately -- there was no $1,000 or $5,000 offer in it -- and the situation lit a fire under me to start a business quickly that could support a family.

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A while later, when I wrote about it, I got my 15 minutes of fame out of the whole experience. But the real benefit was reaffirming that life was too fleeting to spend more than a single day in a job I knew would not be for me.

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Reports say Hsieh was injured in a house fire in New London, Connecticut on November 18, before succumbing on Friday. The story of what happened is still developing; local news reports said fire officials called it an "active investigation.

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So, rest in peace Tony Hsieh. I hope and pray his family finds comfort. Others will share their tributes: Jeff Bezos, Chris Sacca, and Tony Hawk, for example.

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But I'll remember him also for the lesson of "The Offer."  

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Life is far too short to follow the wrong path. And today is always a great day to start finding the right one.

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